Work Samples & Studies

 
 
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Strategy Studies

Morningstar’s Managed Portfolios expanded internationally, and that meant creating websites that would meet regulatory compliance across multiple countries and scale for a variety of users. This work included novel research with investors, advisors, investment firms, and internal stakeholders, and an architecture overhaul.

Morningstar’s Managed Portfolios grew, but our operations weren’t scaling. Not one quarterly performance report was mailed on time. We approached this problem using service design techniques, reducing waste by 70%.

PocketLab at Hacking Health

A hackathon in Canada pairing designers and healthcare experts.

We were asked how design could solve some of the toughest problems in healthcare today.